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1  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: July 22, 2003, 10:16:41 pm
Hi  guys, it's been a few weeks now, I've shipped in my card, and just tonight have recieved the response from ATI.  They tested my card, and found it defective, and have sent a replacement.  I suspect that this shall fix my problems.Wanted to thank you all again for the help, and let you know that it appears that the card itself was faulty.
2  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: June 29, 2003, 12:19:56 pm
Well, I did install both the driver and the control panel to no avail.  I also have the same trouble in every single 3D game.  I'm hoping ATI will find something wrong with the card, and either fix it or send me a new one that will work.  I've heard great things about this card, and I really would like to have it working properly.Thanks again for all the help from the people out there.
3  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: June 27, 2003, 04:49:20 pm
I'd post it, but I've already pulled out my card and uninstalled the drivers and whatnot in order to mail it to ATI.  Just running on my old 3D Prophet II right now.
quote:
Originally posted by Falcon50: can you post that for us..so we can see how it is set-up on your computer.Running/Posting DX Diag for support From the Windows desktop click Start and select Run. Type and hit enter.Run all available tests and save to a text file. You can then copy/paste for Diagnosis.  Let us know...maybe I or someone else can see what the deal is with your set-up.  Let me know SKULLS FalconMichael J. Lockhart
4  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: June 27, 2003, 01:42:57 pm
Thanks again for all the help, I'm sending my 9700 Pro in to ATI to see if it needs any servicing.  I just dont know what else the problem could be.For now I've got my old Hercules 3d Prophet II GTS 64MB card in, and Il-2 runs great.  Hopefully the ATI card will work at some point in the future.
5  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: June 27, 2003, 12:43:01 pm
Well, I have the new drivers, and have disabled the secondary listing on my device manager.  No luck unfortunately.I did experiment again last night, and turning off "Fast Write" and turning AGP Speed down to "1x" I did manage to get more time out of the game, between 30 seconds and a minute at a time, rather than the second or two (if even) before.This sounds like a heat or power problem to me, just not sure how it could be.  With a brand new 430W power supply that ought to be fine, and I didnt see anything wrong with the heatsink when I popped it off.
6  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: June 25, 2003, 07:36:56 pm
The lists are:Radeon 9700 ProRadeon 9700 Pro- SecondaryWith the first one disabled, I do not get the crash, but I also get absolutely unplayable performance.  I'm not sure what the "secondary" is but I do not think it's the ATI card.
quote:
Originally posted by TX-EcoDragon:Hmm .. interesting that it says secondary, is that the only listing? That one is your add in card, so that is the one to have enabled. . if there is another listing under graphics adapter, that is the one to disable.S!TX-EcoDragonBlack 1TX Squadron XO
7  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: June 25, 2003, 07:03:30 pm
On the subject of my onboard video card, I do have an entry labelled as "Radeon 9700 Pro- Secondary" whatever that is, I have disabled it, to no avail.I also decided that it was time to pop off the heatsink and see what there was, the metal guard does not appear to be too big, and there is what appears to be a wax square for head conduction.  Does anyone believe that it would be worthwhile to put some heat conduction compound on it instead of the wax that is already on there?  I have never used such compound myself, as it's never been an issue for me before, but I am willing to do so if it would help.
8  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: June 25, 2003, 02:02:22 pm
Thank you for all the suggestions, I'll respond to them the best I can.I've only done a superficial check of the card's cooling, the fan itself seems properly placed and functional.  Whether or not there is a thermal compound on it I cannot tell as I am not supremely confident doing too much to the card, without damaging it.I've run the game in DirectX mode on a few occasions, when it worked for nearly an hour was through DirectX (something I surely ought to have mentioned).  However, running it through DirectX now results in the same behavior as using OpenGL.I've tried both new and old Video Card drivers, performed all of the windows XP updates, and have the most up to date motherboard drivers, bios, etc.  I'm currently running the case open, since I've been taking it apart and putting it together so much lately it's not worth the hassle, and this should keep it a bit cooler regardless.  I've not put it against an open window, but then again it's 20 degrees hotter outside than it is inside so I am not sure what good it could do.  The only thing I can imagine doing to provide more cooling is to blow a fan into the open case on top of what I currently have.Unfortuantely I'm dissappointed with the BIOS for this board, I'm unable to disable the on-board video card, and have no options as far as power distribution goes.  If the Intel Active Monitor is correct, then my new PSU hasn't helped the voltage on my 3.3V rail, it still runs just below 3.25V.  I'm currently running a True Power 430W PSU, made by Antec.  I'm considering returning it (just purchased yesterday) and getting an Enermax or Topower PSU, which may provide more power where I need it.  However, I am not convinced that this is a power issue, though it may be.Lastly, just want to thank you again for the support.  One of these days I'll get the game working, and you guys will always be my favorite squadran
9  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: June 24, 2003, 09:47:40 pm
Thank you for the timely response, I sure hope that I am not forced to replace my video card, they're simple too expensive.  This was the first video card used on this system other than the one built into the motherboard.
quote:
Originally posted by TX-EcoDragon:Well, unfortunatelly Shadow never actually worked out his Radeon Issues, though he did have some initial succes as stated above though he is now running an nVidia Ti4600. His issues seem to be different from the fairly common OpenGL issues that others have.TX-Ersky did get his 9500 to run well, though he did a full reformat and reinstallation of everything on his machine. Did you happen to use an nVidia card in this machine before adding the ATI?There is no doubt that the ATI cards produce excellent quiality images and performance when running well, it is a shame that they can be so finisky in our chosen sim.S!TX-EcoDragonBlack 1TX Squadron XO
10  IL2 Community / IL2 Troubleshooting & Tweaking / Re: System crashing with ATI Radeon 9700 Pro on: June 24, 2003, 07:40:53 pm
Hello, I'm having similar trouble with the ATI Radeon 9700 Pro and have thus far been unable to fix it.I am not a member of the TX Squadron, but would really appreciate it if someone could help me out.  Problem:  Game freezes, usually just locks up, sometimes turns off the display, but the result is always the same, I'm forced to turn the power off.  This usually occurs either while loading a mission, or within 5 seconds of loading.  A few times it has made it about 15 minutes into a mission.  System:  2.2 GHz Pentium 4Intel D845GEBV2 Motherboard512 MB DDR Memory40 and 34 Gig hard drives, both at least half emptyATI Radeon 9700 Pro Video CardSound Blaster Live! Platinum, with Optical I/O Sound Card.Attempted Fixes thus far:Initially thought that the problem was a simply a driver error, I had trouble with Warcraft 3 until I installed an old ATI driver.  This combined with turning off Fast Write actually worked for a time, I played for well over an hour after changing those settings, but this was not repeatable.  The problem returned the next time I tried to play, without changing the settings.My power supply was too small, only a 250W power supply, and I believed that this was likely my problem.  I have now installed a 430W power supply, but the problem continues.With the larger Power Supply I also purchased a cooling fan, for what it's worth my onboard thermocouples are registering at under 90 degrees Farenheight, so it is probably not a heat issue.Also:  I've had trouble with Never Winter Nights crashing, but it is neither consistent, or as common as Il-2.If anyone has any advice, I am quite desperate now.
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